If you have any queries about your medication or need advice from a doctor please complete an online request. Alternatively you can call the Practice on 01395 224555.
Methods of ordering your Repeat Prescriptions
If you regularly take a prescribed medication/medications, you will be given a repeat prescription request form. About one week before you need more treatment, please send us your request using one of the methods listed below:
- Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android and can be downloaded on the app store or at Google Play.
- NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
- Submitting an Online Request – Click here to use our online system.
- By repeat slip or on paper – You can put your request in on paper by dropping it through the practice letterbox.
NHS Login
SystmOnline Login
Non-urgent advice: Warning Advice: Patient Notice
Please allow at least two full working days for your prescription to be processed, three if your prescription is taken to the local chemist.
Not all medications are put on to repeat. Certain medications are deliberately not put on to repeat prescription as they can be dangerous. It is a decision between an individual and the doctor about whether a medication goes on to repeat.
HRT Pre-Payment Certificate
From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).
The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.
Before buying an HRT PPC, you should check if:
- you’re eligible for free NHS prescriptions using the eligibility checker: www.nhsbsa.nhs.uk/check
- your medicine is covered by the HRT PPC. For a list of eligible HRT medication, visit: www.nhsbsa.nhs.uk/hrt-ppc-medicines
- a 3 or 12 month PPC is more suitable. It covers all NHS prescriptions, not just HRT items. Visit: www.nhsbsa.nhs.uk/ppc
About pharmacists
Pharmacy First Scheme
Through the Pharmacy First scheme patients can now get treatment for seven common conditions directly from a local pharmacy, without the need for a GP appointment or prescription. Pharmacy First enables community pharmacists to supply prescription-only medicines, including antibiotics and antivirals where clinically appropriate, to treat the following seven common health conditions:
Sinusitis (adults and children aged 12 years and over)
Sore throat (adults and children aged 5 years and over)
Earache (children and young adults aged 1 year to 17 years)
Infected insect bite (adults and children aged 1 year and over)
Impetigo (adults and children aged 1 year and over)
Shingles (adults aged 18 years and over)
Uncomplicated urinary tract infections (in women, aged 16 to 64 years)
You can get treatment for these conditions by walking into the pharmacy or contacting them. The Practice admin team, NHS 111 and providers of emergency care are also able to direct patients to pharmacies, that offer the service. Pharmacists can speak to patients privately in a separate consultation room.
As qualified healthcare professionals, pharmacists can also offer advice on minor illnesses such as:
coughs, cold, sore throats, tummy troubles and aches and pains.
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Medication reviews
Every 3 months you will need to see a doctor or nurse to review your medication unless otherwise agreed.
Prescription charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 3-month PPC: £31.25
- 12-month prepayment certificate (PPC): £111.60
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- PPC Telephone advice and order line 0300 330 1341
- General Public – Buy or Renew a PPC On-line
What to do with old medicines
Take it to any local pharmacy and they will dispose of it safely. Please do not put it in your household bin or flush it down the toilet.