Comments & Complaints
We need to know of ways we can improve our services to you, so please let us have your ideas. You may submit written suggestions at reception, or ask to speak to any of the staff or doctors.
If you feel something has gone wrong, we have an internal complaints procedure whereby you can ask at reception to see the Practice Manager or one of our doctors.
The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.